The resources in the revenue assurance department were limited and it was challenging to keep up with the testing necessary to assure all of the roaming revenue. Revenue assurance a critical tool for telecom success. Revenue assurance was once considered a luxury in the telecoms sector. Revenue assurance is an endtoend quality assurance tool for telecom providers. The revenue assurance rating summary report revassuranceratingsummary. Telecom revenue assurance fraud management training.
Revenue assurance in different sectors in telecom free download as word doc. Russias telecommunications market is growing rapidly. Revenue assurance pita agm 2016 tahiti workshop session april 29th, 2016 tobias skog head revenue assurance parcus group 2. Most telecom executives would agree that inefficient control over the revenue stream process may cause revenue leakage of up to 5% or more. Potential revenue cannibalization due to free datacentric overthetop.
Subscription fraud and identity id theft are the most common types of telecom fraud. With quantitative and processbased analysis of revenue leakage, it is fast becoming the defacto way revenue assurance professionals do business. Revenue assurance in different sectors in telecom roaming. Analysis and modelling of fraud and revenue assurance threats in. Revenue assurance a critical tool for telecom success proper revenue assurance can help limit the amount of money lost to faulty billing systems, redundantly provided services and fraud. Telecom operators reality is a technologically complex, competitive and global environment. They discussed issues, wrote papers, and lobbied the regulator. New technologies and the arrival of otts have meant increased competition, even in national markets, from global players with highly disruptive business. The aim of this survey is to share and discuss insights and trends in revenue assurance ra and to provide telecom operators and their ra functions with business value improvement paths. Indeed ranks job ads based on a combination of employer bids and relevance, such as your search terms and other activity on indeed. A revenue assurance expert with over 10 years of practical experience within telecoms revenue assurance, david graduated from brunel university with a degree in mathematics and statistics, after which he moved into the financial services sector. Revenue assurance is the process that a telecom operator uses to ensure that all revenues due for the services provided to customers and 3rd parties are accurately billed, accounted for and completely. Hope you find this summary on the stateoftheassuranceart profitable reading.
When you know who is calling who, you really do have an untapped power to serve. By leveraging a good core understanding of telco technologies, operations and revenue management activities, ra professionals are applying their knowledge in areas such as margin assurance, market assurance, revenue engineering, and revenue governance. Telecom revenue assurance and fraud management training duration 3 days 551 wilmot road new rochelle, new york 10804 united states t e l e c o m s y s t e m s o v e r v i e w r a f m f u n d a m e n t a l s d a t a w r a n g l i n g a n a l y s i s h a n d s. Founded in 2005, telearc is today one of fastest growing telecom software company that offers advanced analytics and focuses its activities on telecom business niches. Detection in ra can be achieved by both manual and automated means.
He is one of the authors of the tm forums revenue assurance tr1 and gb941 that are the defacto standards and best practices widely used by the telecom industry. The lowstress way to find your next telecom revenue assurance job opportunity is on simplyhired. Fraud can be viewed as an intentional revenue loss. Better yet, buy the full 495page report and share it with your entire team. The frequent changes require providers to invest a fortune in quality and availability assurance. What are some innovative revenue models for telecom. The article explains the practice of mentoring ra mangers and providing a cfo with visibility on the status of an operators business controls.
Introduction to ra introduction to revenue assurance. How can a ceo use revenue assurance effectively youtube. Telecom staff and executives working in the areas of finance, product management, marketing and pricing plus any other telecom staff interested to understand the topic. This was defined by a tm forum working group based on research documented in its revenue assurance technical overview. Pdf optimization of revenue assurance and fraud management. Revenue assurance in online resumes, cv, curriculum. Revenue assurance solutions cellos software helps revenue assurance teams in implementing data revenue assurance ra, with the flexibility to support significant data traffic growth, additional new entities in the revenue chain, complex new pricing models and highspeed technologies like lte and 3g.
Revenue assurance and fraud management training course. Pdf increasing company dependence upon revenue assurance and fraud management. It provides an indepth insight into revenue assurance and fraud management for the telecom industry. Assurance and fraud management rafm processes and the rising complexities in.
Lets break down what a telcom does, they connect calls, in the case of most mobile telcom operators, they provide hardware as well. Wholesale, commercial, ld and residential expert specializing in billing, revenue assurance, project management, account management and b. Revenue assurance is a discipline that allows telecom ceos to greatly increase their effectiveness by giving them the ability to better monitor and adjust strategy to. This suite of best practices, including a guide book, maturity model and kpis, is the best source of revenue assurance expertise. That is why telecom executives pay particular attention to revenue assurance, its completeness and integrity. Broad impacts for telecom entities revenue recognition for handsets may be accelerated compared with current accounting, revenue recognition for handsets may be accelerated. Telecommunications fraud, already a major threat in currently. Revenue assurance managers, internal auditors, financial controllers, engineers, application support professionals, product managers, project managers, fraud analysts, ossbss professionals, newcomers to the field of revenue assurance and fraud management, billing managers, and revenue assurance personnel from tier 1tier 2 communication companies both fixedline and mobile, and tripleplay.
Perspective is also offered on the value of ra software and the opportunity to broaden the ra practice scope. The survey aimed to understand how revenue assurance was reacting to the changing business. Revenue assurance ra has been a problem for the telecom companies since the very early stages. Background new 3rd generation 3g services have been built to create a strong attraction, almost addictive or viral in nature nokia white paper. Revenue assurance challenge and opportunity telecom operators reality is a technologically complex, competitive and global environment. Your company has been successful in this field through implementing new technologies, introducing new products and demonstrating a flexible marketing policy. David started his revenue assurance career at mci worldcom, where he designed and projectmanaged the. Solotorevsky holds a bsc, msc, and phd in computer science, and he authored several scientific.
Significance of revenue assurance in the telecom industry. Overview of fraud and revenue assurance in telecoms techzim. Telearc offers integrated endtoend revenue assurance and revenue intelligence products for telecom operators. Telecom revenue assurance white paper tele info today. This article lays out some useful definitions of the many facets of business and revenue assurance. Amdocs contributed advanced analytics, cyberfraud and behavior analysis to the project championed by orange group and ntt, in collaboration with bearingpointinfonova, esri and. Indeed may be compensated by these employers, helping keep indeed free for jobseekers. Revenue assurance ra telecommunication services, is the use of data quality and process. Pwc on the business of revenue assurance consulting.
Telecom revenue assurance workshop linkedin slideshare. Detection can be achieved by both manual and automated means. Telecoms revenue assurance basic principles assuringbusiness. Fixed and mobile telecommunication networks functional overview of fixed voice, mobile and data networks. The telecom industry undergoes immense challenges that strongly affect the providers it infrastructure complexity and integration abilities. In connection with this maturitycentric survey, tm forums revenue assurance maturity. Expert opinions for communications providers, published by crc press. Amdocs revenue guard an industryleading risk assurance management recently won an award at the tmforum in nice for participating in the catalyst connected citizen. Our experience suggests that the potential for overall revenue leakage can be in excess of 11%.
Revenue assurance solutions in telecom industry by cellos. Deloitte revenue assurance services deloitte cis risk. Revenue assurance and fraud management fundamentals. Ml and ai the future of revenue assurance and fraud. The telecom business, fraud, cost, and revenue assurance. But after many years of preventing, detecting and fixing issues that affect customer experience, regulatory compliance and profitability, ra is now an established and core business operations function. Revenue assurance is the process that a telecom operator uses to ensure that all. According to a research report telecom service assurance market by solution products fault and event management, performance management and services, operator type mobile and fixed, deployment type onpremises and cloud, and region global forecast to 2024, published by marketsandmarkets, the global tsa market size is expected to grow from usd 5. And to learn where telecom is likely headed, tri analyzes a revealing late 2010 netcracker global opinion survey of 50 boss leaders.
Our revenue assurance service is an endtoend analysis of the revenue stream processes. Experienced operations manager with experience in telecommunications for fortune 500 companies rboc, ilec and clec. Emergence of lte through the last one decade when telecommunication globally evolved from 2. This report returns information for a specified time period. Revenue assurance consulting firms offer a broad range of services to clients these days. Learn about telecom revenue assurance, key challengers and now to overcome those. The telco revenue assurance handbook paperback april 11, 2005 by rob mattison author 2. Analysis and modelling of fraud and revenue assurance. Its original name was the revenue assurance group, and it allowed practitioners to share advice about this new discipline. Billing revenue assurance audit complexities challenges. Revenue assurance is the procedure that a telecom operator uses to ensure that all. Manual tests using sigos globalroamer platform were used to provide some visibility but the small number and manual reconciliation left a great deal of the risk uncovered. This is due to the fact that the new standard removes the contingent cap methodology that many telecom entities have used when accounting for sales of wireless arrangements. New telecom revenue assurance careers are added daily on.
The starting point for the future of revenue, cost, and fraud assurance is meeting the new challenges of the telecom business. Purpose of the course is to acquire fundamental knowledge and skills required to detect, analyse, fix and reclaim revenue leakages, as well as to measure and report on the financial impact of ra findings. Fraud management and revenue assurance ra are both key factors in. There are over 35 telecom revenue assurance careers waiting for you to apply. Revenue assurance ra telecommunication services, is the use of data quality and process improvement methods that improve profits, revenues and cash flows without influencing demand. The evolution not only provided a broad variety of continue reading revenue assurance and lte. New technologies and the arrival of otts have meant increased competition, even in national markets, from global players with highly disruptive business models. He is a qualified chartered accountant, with degrees in information systems, and in. Delivering further value to the revenue, cost and cash agenda.
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