Deloitte revenue assurance services deloitte cis risk. The resources in the revenue assurance department were limited and it was challenging to keep up with the testing necessary to assure all of the roaming revenue. Telecom revenue assurance fraud management training. Fraud management and revenue assurance ra are both key factors in. Perspective is also offered on the value of ra software and the opportunity to broaden the ra practice scope. Significance of revenue assurance in the telecom industry. This suite of best practices, including a guide book, maturity model and kpis, is the best source of revenue assurance expertise. Our revenue assurance service is an endtoend analysis of the revenue stream processes. Manual tests using sigos globalroamer platform were used to provide some visibility but the small number and manual reconciliation left a great deal of the risk uncovered. Revenue assurance managers, internal auditors, financial controllers, engineers, application support professionals, product managers, project managers, fraud analysts, ossbss professionals, newcomers to the field of revenue assurance and fraud management, billing managers, and revenue assurance personnel from tier 1tier 2 communication companies both fixedline and mobile, and tripleplay. The telecom business, fraud, cost, and revenue assurance.
Emergence of lte through the last one decade when telecommunication globally evolved from 2. Pdf increasing company dependence upon revenue assurance and fraud management. Telecom operators reality is a technologically complex, competitive and global environment. He is one of the authors of the tm forums revenue assurance tr1 and gb941 that are the defacto standards and best practices widely used by the telecom industry. Our experience suggests that the potential for overall revenue leakage can be in excess of 11%.
Revenue assurance is the process that a telecom operator uses to ensure that all. How can a ceo use revenue assurance effectively youtube. Hope you find this summary on the stateoftheassuranceart profitable reading. When you know who is calling who, you really do have an untapped power to serve.
Revenue assurance consulting firms offer a broad range of services to clients these days. By leveraging a good core understanding of telco technologies, operations and revenue management activities, ra professionals are applying their knowledge in areas such as margin assurance, market assurance, revenue engineering, and revenue governance. What are some innovative revenue models for telecom. Revenue assurance is the procedure that a telecom operator uses to ensure that all. Revenue assurance solutions in telecom industry by cellos. Revenue assurance is the process that a telecom operator uses to ensure that all revenues due for the services provided to customers and 3rd parties are accurately billed, accounted for and completely. The telecom industry undergoes immense challenges that strongly affect the providers it infrastructure complexity and integration abilities. It provides an indepth insight into revenue assurance and fraud management for the telecom industry.
Analysis and modelling of fraud and revenue assurance. Wholesale, commercial, ld and residential expert specializing in billing, revenue assurance, project management, account management and b. Broad impacts for telecom entities revenue recognition for handsets may be accelerated compared with current accounting, revenue recognition for handsets may be accelerated. Subscription fraud and identity id theft are the most common types of telecom fraud. Telecom revenue assurance workshop linkedin slideshare. The aim of this survey is to share and discuss insights and trends in revenue assurance ra and to provide telecom operators and their ra functions with business value improvement paths. Expert opinions for communications providers, published by crc press. Revenue assurance is a discipline that allows telecom ceos to greatly increase their effectiveness by giving them the ability to better monitor and adjust strategy to. With quantitative and processbased analysis of revenue leakage, it is fast becoming the defacto way revenue assurance professionals do business. Delivering further value to the revenue, cost and cash agenda. Founded in 2005, telearc is today one of fastest growing telecom software company that offers advanced analytics and focuses its activities on telecom business niches. Russias telecommunications market is growing rapidly. Telecom revenue assurance and fraud management training duration 3 days 551 wilmot road new rochelle, new york 10804 united states t e l e c o m s y s t e m s o v e r v i e w r a f m f u n d a m e n t a l s d a t a w r a n g l i n g a n a l y s i s h a n d s.
Revenue assurance is an endtoend quality assurance tool for telecom providers. The lowstress way to find your next telecom revenue assurance job opportunity is on simplyhired. Revenue assurance in online resumes, cv, curriculum. The telco revenue assurance handbook paperback april 11, 2005 by rob mattison author 2. And to learn where telecom is likely headed, tri analyzes a revealing late 2010 netcracker global opinion survey of 50 boss leaders. That is why telecom executives pay particular attention to revenue assurance, its completeness and integrity. The survey aimed to understand how revenue assurance was reacting to the changing business. Telecom staff and executives working in the areas of finance, product management, marketing and pricing plus any other telecom staff interested to understand the topic. Revenue assurance in different sectors in telecom free download as word doc. Telecommunications fraud, already a major threat in currently. Overview of fraud and revenue assurance in telecoms techzim. Purpose of the course is to acquire fundamental knowledge and skills required to detect, analyse, fix and reclaim revenue leakages, as well as to measure and report on the financial impact of ra findings.
Most telecom executives would agree that inefficient control over the revenue stream process may cause revenue leakage of up to 5% or more. Revenue assurance a critical tool for telecom success. Revenue assurance ra telecommunication services, is the use of data quality and process. Revenue assurance and fraud management training course.
Detection can be achieved by both manual and automated means. New telecom revenue assurance careers are added daily on. Amdocs contributed advanced analytics, cyberfraud and behavior analysis to the project championed by orange group and ntt, in collaboration with bearingpointinfonova, esri and. Introduction to ra introduction to revenue assurance. There are over 35 telecom revenue assurance careers waiting for you to apply. Pdf optimization of revenue assurance and fraud management. Indeed may be compensated by these employers, helping keep indeed free for jobseekers. Fraud can be viewed as an intentional revenue loss. Indeed ranks job ads based on a combination of employer bids and relevance, such as your search terms and other activity on indeed. New technologies and the arrival of otts have meant increased competition, even in national markets, from global players with highly disruptive business. Assurance and fraud management rafm processes and the rising complexities in. The evolution not only provided a broad variety of continue reading revenue assurance and lte. Potential revenue cannibalization due to free datacentric overthetop.
Revenue assurance and fraud management fundamentals. Revenue assurance ra telecommunication services, is the use of data quality and process improvement methods that improve profits, revenues and cash flows without influencing demand. Your company has been successful in this field through implementing new technologies, introducing new products and demonstrating a flexible marketing policy. Lets break down what a telcom does, they connect calls, in the case of most mobile telcom operators, they provide hardware as well. Pwc on the business of revenue assurance consulting. The frequent changes require providers to invest a fortune in quality and availability assurance. But after many years of preventing, detecting and fixing issues that affect customer experience, regulatory compliance and profitability, ra is now an established and core business operations function. Revenue assurance a critical tool for telecom success proper revenue assurance can help limit the amount of money lost to faulty billing systems, redundantly provided services and fraud. Billing revenue assurance audit complexities challenges. They discussed issues, wrote papers, and lobbied the regulator. Telecoms revenue assurance basic principles assuringbusiness. New technologies and the arrival of otts have meant increased competition, even in national markets, from global players with highly disruptive business models. The revenue assurance rating summary report revassuranceratingsummary.
This was defined by a tm forum working group based on research documented in its revenue assurance technical overview. A revenue assurance expert with over 10 years of practical experience within telecoms revenue assurance, david graduated from brunel university with a degree in mathematics and statistics, after which he moved into the financial services sector. Solotorevsky holds a bsc, msc, and phd in computer science, and he authored several scientific. This is due to the fact that the new standard removes the contingent cap methodology that many telecom entities have used when accounting for sales of wireless arrangements. Its original name was the revenue assurance group, and it allowed practitioners to share advice about this new discipline. Detection in ra can be achieved by both manual and automated means. David started his revenue assurance career at mci worldcom, where he designed and projectmanaged the. The starting point for the future of revenue, cost, and fraud assurance is meeting the new challenges of the telecom business. Experienced operations manager with experience in telecommunications for fortune 500 companies rboc, ilec and clec. The article explains the practice of mentoring ra mangers and providing a cfo with visibility on the status of an operators business controls. Telearc offers integrated endtoend revenue assurance and revenue intelligence products for telecom operators.
Learn about telecom revenue assurance, key challengers and now to overcome those. This report returns information for a specified time period. Revenue assurance ra has been a problem for the telecom companies since the very early stages. Ml and ai the future of revenue assurance and fraud. He is a qualified chartered accountant, with degrees in information systems, and in. Revenue assurance pita agm 2016 tahiti workshop session april 29th, 2016 tobias skog head revenue assurance parcus group 2. According to a research report telecom service assurance market by solution products fault and event management, performance management and services, operator type mobile and fixed, deployment type onpremises and cloud, and region global forecast to 2024, published by marketsandmarkets, the global tsa market size is expected to grow from usd 5. Revenue assurance was once considered a luxury in the telecoms sector.
This article lays out some useful definitions of the many facets of business and revenue assurance. Analysis and modelling of fraud and revenue assurance threats in. Amdocs revenue guard an industryleading risk assurance management recently won an award at the tmforum in nice for participating in the catalyst connected citizen. Background new 3rd generation 3g services have been built to create a strong attraction, almost addictive or viral in nature nokia white paper. Fixed and mobile telecommunication networks functional overview of fixed voice, mobile and data networks. Revenue assurance in different sectors in telecom roaming. Revenue assurance challenge and opportunity telecom operators reality is a technologically complex, competitive and global environment. Revenue assurance solutions cellos software helps revenue assurance teams in implementing data revenue assurance ra, with the flexibility to support significant data traffic growth, additional new entities in the revenue chain, complex new pricing models and highspeed technologies like lte and 3g. Better yet, buy the full 495page report and share it with your entire team. Telecom revenue assurance white paper tele info today.
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